We assemble your product as much as possible. However, sometimes maybe some parts are needed to put on by yourself. It is due to the shipping company’s size limitations and that we do not want the item to got damaged.
99% of our customers had no problem with it, however if you think that you would need help, we suggest to see a local bike/scooter shop, call a handyman or check with velofix.com for final assembly.
We are aware of false advertising by other companies stating “fully assembled” but they are just tricking customers into purchasing. They are using the same shipping companies as we do, therefore they are bound to the same restrictions as we are.